Client Services Manager

  • Job Reference: VAC-11007
  • Date Posted: 28 March 2019
  • Recruiter: Nurse Bank
  • Location: Dublin, City of Dublin, Ireland
  • Salary: €39,500 to €57,100
  • Bonus/Benefits: £39.5k - 57.1k per year + Please ask consultant
  • Sector: Client Services Manager
  • Job Type: Permanent
  • Duration: Permanent
  • Work Hours: Full Time

Job Description

Nurse Bank have an exciting opportunity for an experienced, motivated, organised, and dedicated Client Services Manager to join our Client. Candidates must be innovative in their approach and take responsibility for the provision of a high-quality person-centred service in line with HIQA Standards and be committed to the promotion of social inclusion and community participation.

Key Responsibilities:
" To support the Senior Services Manager in delivering quality and HIQA regulatory compliant care.
" To promote, develop and implement the aims and objectives of the location in line with organisational strategy.
" Reporting to the Senior Services Manager you will be responsible for providing clear direction and overall day to day management of a residential centre.
" To facilitate and implement a person-centred approach for our clients appropriate to their wishes and goals.
" To ensure the overall well-being of clients in all areas of their lives including health and personal care.
" Organisation and maintenance of staff rosters and management of TMS.
" Manage the recruitment, training and development and performance of staff.
" To provide support and direction to staff members and resolve operational issues as they arise.

Applicants must have:
" AQQI Level 7 in Social Care or foreign equivalent (validated by QQI)
" A management qualification in Health/Social Care or be in the process of obtaining this qualification.
" A minimum of 3 years Supervisory or Management experience.
" A passion for promoting and empowering those you support.
" Strong communication, leadership and influencing skills.
" A strong knowledge of the HIQA regulations and standards.
" Experience in strategic and local change management.
" Excellent ICT skills.
" Full clean driver's license.